How to locate your account ID

 

On the odd occasion we may ask you to provide us with your account number.  It helps us from a security perspective as you need to be signed in to be able to locate it.  

 

Mobile Device
  • Log on to XGo using your mobile device
  • Click on your picture/or the circle icon (top right of the home screen)
  • Click 'manage profile'
  • Your account/client ID is now displayed

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Desktop Browser
  • Log in to XGo using a desktop browser via XGo.plus
  • Click the cog icon top right
  • Click general
  • Your account/client ID is now displayed

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