Once you've completed 2FA, we need to make sure it's you by taking you through User Verification. Here's your step-by-step process:
- Hit the settings cog on the top right of the platform
- Select the 'KYC' (Know Your Customer) tab and follow the prompts
*To make it easier for you to upload documents, you're given the option of continuing on either your desktop or your phone.
Uploading your Identity Document (Eg. Passport)
Uploading a Selfie
Here we'll take you through an on-the-spot selfie process
Uploading your Proof of Residence
Here's the final part of the process; uploading your proof of address
Once you've completed these processes, we know it's you and you're all good to go!
If there are any issues with your documentation, you'll get an email with some links on how to put things right.