YubiKey is an advanced security tool that you can use with XGo+. It is used for 2-factor authentication instead of generating a 2FA code in an app.
The physical key requires a human touch and can’t be remotely hacked. This way YubiKey provides the highest level of security for your accounts, and is a reliable way of protecting yourself from phishing attempts, theft of personal information and credentials, and all the modern day hack attacks.
How to set up YubiKey
1. On the Security tab of your settings in XGo+ click the "Add Yubikey" button in the Two-Factor Authentication (2FA) section.
2. Insert your Yubikey into the port or tap it on your mobile device.
3. Place your cursor into the Authentication Code field and touch the button on the YubiKey.
4. The security code will appear in the field. The website automatically recognizes the code and asks you to confirm this new authenticator via email.
5. Find the confirmation email in your mailbox, click the link and you're all set.
How to log in with YubiKey
1. On the login page, enter your login and password as you would normally do.
2. Insert your YubiKey into the port on your device or tap it on your mobile phone.
3. Click on the Authentication Code field and touch the button on your YubiKey.
4. The security code will be typed in and recognized by the system automatically. It works the same for withdrawals.
Important: no backup codes are provided for the YubiKey authenticator. If you lose your YubiKey, you won't be able to restore access to your account by yourself.
Lost your YubiKey device? Contact us.
Please note that your keyboard has to be set to English when you're using YubiKey for authentication. Otherwise, an incorrect code can be typed in, and it won't be recognized by the website.
Please also make sure your Yubikey device supports the Yubico OTP authentication mechanism because it is the only mechanism we work with. You can check if your Yubikey device uses the OTP authentication mechanism in product descriptions.
We also support "classic" 2FA with code-generating apps. You can even have both types of 2FA enabled on your account at the same time.
