Receiving and sending crypto

At XGo, we work hard to make everything crypto as straightforward as possible, here's a step by step guide on how to send and receive crypto using the App and/or XGo+ depending on your preference. 

Receiving crypto on the App 

On the Home Screen tap 'Receive':

Search and select your chosen crypto:

Share the XGo ID address or scan the QR code:

Sending crypto on the App

On the Home screen tap 'Send':

Search and select the crypto you want to send:

Enter the XGo ID address you want to send it to and the amount you want to send and tap 'Continue':

Once you're happy with the details tap 'Send':

Receiving crypto on XGo+

Once you're logged in to XGo+, click 'Deposit' in the top right corner:


Select a currency that you'd like to deposit from the drop-down and click 'Deposit':


Here, you can copy the wallet address to paste into your chosen wallet by either scanning the QR code or clicking 'Copy':


Sending crypto on XGo+

XGo has created a secured process for holding your funds/tokens, transferring and withdrawing. Here is a short guide on how you can withdraw. 

Go to the top right of your screen and select ‘Portfolio’.


To display the currencies where you have balances, uncheck the ‘Show Zero balances’ box.


You will now see just the relevant currencies:


Select ‘Withdraw’ for the currency you would like to transfer to an external wallet, then enter the amount you would like to withdraw. 

You will see the amount you want to withdraw with the applied fee
Enter your wallet address.
Select ‘Withdraw’ once everything is ready.


After sending crypto

You’ll receive an email with a link, valid for 1 hour, follow the email instructions to confirm the transfer. 

Finally, you’ll receive a confirmation email, once the withdrawal is complete.

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