We know that customer service across the world is almost never aligned with what customers really need… and what they really need is an experience that is as pain free as possible.
We’re changing this.
We’re on a journey to create something that has just 2 aims:
- Your experience is so good that you never need to contact our support team
- If you do need to get in touch, then it’s easy to talk to us and our team give you a great experience
We know we’re not there yet because we’re still building, but we’re already better than most, and we don’t intend to give you platitudes and keep letting you down.
If you want to see all the ways to get in touch, just click here.