XGo Help

New to XGo

• Why We're Here
• What verification level do you need?
• Cryptocurrency vs Coins vs Tokens
• Networks, Protocols, Blockchains & Cryptocurrencies
• Making crypto work for you
• Creating a new account
• See all 10 articles

Using XGo

• How to Claim Your XGo ID
• How to Bind Your XGo ID 
• XGo ID FAQs 
• XGo ID supported Networks
• Receiving and sending crypto
• Receiving and sending troubleshooting
• See all 8 articles

Using XGo Plus

• How to withdraw on XGo Plus
• Whitelisting a withdrawal address in XGo Plus
• Trade with XGo Plus
• Spot Trading with XGo Plus
• OTC (over-the-counter exchange)

Account Security

• Regenerating Deposit Addresses
• How to locate your account ID
• Verifying your account
• Account troubleshooting
• Deposited coins that are not supported by XGo
• Deposits sent by mistake
• See all 10 articles

Fees, Rewards & Promotions

• Refer a friend and earn rewards
• Understanding fees
• XGo Grow Rewards
• XGo Grow Rewards FAQs
• How are XGo Grow Rewards calculated?

Our Terms & Your Privacy

• Important Update: Changes to XGo Services for UK Customers
• Terms of Service
• Privacy Statement
• Cookie Notice